Privacy Policy

At PlusFit, your privacy is extremely important to us. We are committed to being transparent, respectful, and protective of the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our app and related services (collectively, the "App").

This App is owned and operated by Hongkong free point limited , a company incorporated under the laws of the Hong Kong Special Administrative Region. Hongkong free point limited complies with all applicable privacy and data protection laws of Hong Kong. The final interpretation of this Privacy Policy rests solely with Hongkong free point limited.

Please review this policy carefully. If you do not agree with the terms, you may choose not to use the App. Your continued use of the App indicates your acceptance of the terms outlined here. We may update this policy from time to time and will inform you of any significant changes.

1. Information We Collect

(1) Automatically Collected Information

• Technical data: Device type, operating system, app version, IP address, advertising ID, and location (if enabled).
• Usage data: App usage patterns, such as logging health data.
• Support-related data: When contacting us, we may collect your name, email, and message content.
• Subscription and order data: Subscription type, start date, and payment status. Payment details are processed by the App Store and are not stored by us.

(2) Information You Provide to Us

While using PlusFit, you may voluntarily provide certain information in order to personalize your workout experience. This includes, but is not limited to:

• Basic health metrics such as your weight, height, BMI, and fitness goals
• Body discomfort areas or pain-related inputs (e.g., joint pain, back discomfort)
• Self-assessed fitness levels and exercise preferences
• Information about your workout frequency, daily activity, or motivation
• Responses to onboarding questions that help tailor your training program

(3) Refund Review and Usage Data Notice

When using PlusFit for a refund, you may voluntarily provide certain information. This information includes, but is not limited to:

• To ensure fair use of our Services, prevent fraud and abuse, and comply with applicable laws, app store requirements, and payment provider policies, we may review account activity and service usage related to a refund request.
• By submitting a refund request, you acknowledge and agree that we may collect, use, store, and, where necessary, disclose information related to your use of the Services for the purposes of refund review, processing, and dispute resolution. Such information may include, without limitation, subscription records, purchase history, account activity, and service usage data.
• We will process such information only to the extent necessary for the purposes described above and will protect it in accordance with applicable laws and our Privacy Policy.

Note: This information is stored locally on your device and is not transmitted to our servers. We do not associate this data with any personally identifiable information.

2. How We Use Your Information

• To operate, improve, and personalize your app experience.
• To maintain app features and deliver updates.
• To respond to support inquiries.
• To meet legal requirements or ensure service integrity.

We will request your consent if your data is used for any additional purpose not listed above.

3. Sharing Your Information

• We do not sell or rent your personal data.
• Limited technical data may be shared with analytics providers to improve the app.
• You can disable data-sharing options or contact us at any time.

4. Your Rights

You have the right to access, correct, or delete personal data. Contact us to make such requests.

5. How We Protect Your Data

• We implement encryption and technical safeguards.
• Data access is restricted to authorized personnel.

In the rare event of a breach, you will be notified in compliance with legal requirements.

6. Children’s Privacy

The app is for users aged 13 and older. We do not knowingly collect data from children under 13. If we find such data, it will be deleted.

7. Changes to This Policy

We may revise this policy and notify you through the app or email. The revision date will be posted below.

8. Contact Us

Email: plusfit.service@hkfreepoint.com

Last Updated: June 20, 2026